Refund and Returns Policy

30-Day Return Policy

We have a 30-day return policy, meaning that if you receive an item and wish to return it to us within 30 days of the delivery date for a refund or exchange.

Please ensure that you return the item to us in accordance with our Return Policy:

Items must be unworn, unwashed, with all tags attached, showing no signs of wear, and returned in the original packaging.

Can I cancel my order?

If you would like to cancel your order, please contact us at [email protected] within 24 hours. If it has been more than 24 hours, unfortunately we are unable to cancel your order.

How can I return my order?

To initiate a return, you can contact us at [email protected] and once we have received your request, we will contact you. It may take 2-10 business days for inspection, as well as instructions on how and where to send your package.

We strongly recommend sending your parcel via registered mail, so you can track the progress of your return.

What are the shipping costs for returns?

Once your exchange request is approved, we will provide you with instructions on how to return the item.

You will be responsible for the shipping costs associated with returning the item to us.

Once we have received your return and verified the exchange eligibility, we will process the exchange.

Refunds

We will notify you once we have received and inspected your return and let you know whether or not your refund has been approved. If approved, you will be automatically refunded to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.

Exchanges

The fastest way to ensure you receive the item you want is to return the item you purchased and, after accepting the return, purchase the new item separately.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the product is defective, or damaged or if you receive the wrong product, so we can assess the issue and resolve it.

If you have any questions, please send us a message at:

E-mail: [email protected]

Phone number: +1 276-356-0959

Address business: 4301 W 24th St, Little Rock, AR 72204, USA

Working hours: 8AM – 5PM (from Monday to Saturday, closed on Sunday).